Retail Security: shopping malls are Australia’s main ongoing issues. They present a wide range of safety and security concerns. Retail Security guards are required to respond to a variety of situations, from lost children to criminal activity. Retail Security guards must effectively interact with the public, with mall tenants, centre management and with local law enforcement. We ensure that our Security Guards are qualified to handle any safety and security situation that may arise in a shopping mall.
UPS has a mission in retail security to represent centre management in a positive manner, protect from losses, protect the tenants and to serve to the public. UPS retail security guards are trained to prevent loss or damage due to:
- Theft and pick pocketing;
- Vandalism and graffiti;
- Trespassing and vagrants;
- Safety hazards (spilled liquids & unsafe promotional displays);
UPS retail security guards are trained to build a good relationship with mall tenants by using:
- Courtesy;
- Common Sense;
- Tact;
- Diplomacy;
- Extensive knowledge of site;
They are also trained to build a good relationship with the Public by:
- Giving Direction;
- Enforcing all rules and regulations;
- Assisting in special circumstances (lost children, vehicles lockouts);
- Politely correcting discrepancies;
- Being pro-active;
- Directing media and guests to appropriate person(s);
UPS retail security guards are trained to help centre management with:
- Visible security presence;
- Attend to a spill, remote the area and call a cleaner;
- Arrest thieves;
- Report potential threats into the centre management office and control room via radio;
- Check open and close times for tenants and log down for management;
- Monitor suspicious people;
- Restart escalators when stopped;
- Fire stairs checks;
- Hit probe points for monitored movements;
- Store room checks;
- Incident reports;
- Monitor review through CCTV;
- Assist tenants;
At Ultimate Protective Services, we offer highly competitive prices for all our service offerings. With the competitive price we are offering it at, you will receive a 100% guaranteed above satisfaction service with our security services.